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Epsom Hospital meets standards in CQC inspection

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A HOSPITAL has received a clean bill of health after an inspection by the Government's healthcare watchdog.

The Care Quality Commission (CQC) carried out an unannounced inspection of Epsom Hospital in October and has now released the results.

The hospital was assessed against nine essential standards and found to be compliant in every category.

Joint medical director Dr Ruth Charlton said: "The CQC has extremely high standards, so we're very pleased to have met them all. This is excellent news for our patients and local people, and will reassure them about the high level of care they can expect from Epsom Hospital.

"I would like to say a big thank you to all our doctors, nurses, midwives and other staff for the key role they play. I know they will be very proud of the CQC's findings."

Standards assessed included treating patients with respect, keeping them safe, training staff, keeping wards clean and dealing with complaints properly.

The report also showed that patients and their families told inspectors how happy they were with the quality of service they received at the hospital.

The report stated: "Patients and visiting relatives told us staff that worked on the wards we visited were kind and caring. One person said, 'the staff on the ward are brilliant,' and a visiting relative told us, 'all staff I have met here are wonderful. I could not fault any of them'.

"Another person said, 'nurses are wonderful, marvellous. They go out of their way to help'."

You can read the full report at www.epsom-sthelier.nhs.uk/performance


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